• +880 258 158 58215
    info@IBCBank.online
  • Mon - Sat 8.00 to 18.00
    Sunday Closed
  • IBC Laredo
    1200 San Bernardo Ave.,
    Laredo,
    TX 78040 IBC Bank

FAQs

We Do More To Answer Your Questions

Check this list of Frequently Asked Questions for answers to your questions about employment at IBC Bank. For specific positions in your area, or to apply for employment,
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How can I apply for employment at IBC?

Applying for employment in simple, click here to start your online application..

What benefits will I receive as an employee of IBC Bank?

IBC offers a number of benefits for full time and part time employees. Please review the Employee Benefits Page to see a list of these benefits.

How can I learn which positions are currently available?

All of our open positions are listed on our employment page, click here to learn more about what IBC has to offer.

What is an IBC Bank Visa Cash Card?

It is a prepaid card that allows you to shop everywhere Visa Debit Cards are accepted.

What are the purchase limits of an IBC Bank Visa Cash Card?

You can purchase an IBC Bank Visa Cash Card in any whole dollar amount you choose from $25 and $2,500. IBC Bank Visa Cash Cards are sold to domestic IBC Bank customers only.

Can I cancel an IBC Bank Visa Cash Card?

Yes, the cardholder can cancel the card and replace it with the remaining amount on the card by visiting any IBC Bank branch. The service charge will not be refunded and the replacement fee is $10.

What are the benefits of registering my IBC Bank Visa Cash Card?

You can view your transaction history & reload your IBC Bank Visa Cash Card online. Register it at www.ibcvisacashcard.com to access your account balance information online. If you do not have internet access, call 1-866-436-1965, 24 hours a day, 7 days a week. Balance inquiry fees may apply. Refer to the terms and conditions for specific fees.

How long does it take to receive my IBC Bank Visa Cash Card?

They are personalized and take approximately 5 - 7 business days to be mailed to the purchaser or recipient's address.

How do I activate the IBC Bank Visa Cash Card?

The IBC Bank Visa Cash Card can be activated by calling 1-866-436-1965.

Can I make a purchase for more than the amount remaining on the IBC Bank Visa Cash Card?

Yes, but you must let the cashier or merchant know the amount you want to pay on your IBC Bank Visa Cash Card and then pay the remainder through other means. Failing to tell the cashier or merchant while trying to make a purchase for more than the remaining amount will cause the transaction to be declined.

Can the IBC Bank Visa Cash Card be used to get cash back when making a purchase?

Depending on the merchant, you can get cash back when you use your card to make a purchase. Just enter your PIN number and follow the instructions on the PIN terminal./p>

Can my IBC Bank Visa Cash Card be used in a foreign country?

Yes. If you use your card in a foreign country or in a transaction involving a currency other than U.S. dollars, then each transaction will be converted to U.S. dollars under regulations established by Visa International. A 3% multi-currency conversion fee for foreign currency transactions will be added to the transaction amount. Please refer to the terms and conditions for further details.

Why do I sometimes have problems using my IBC Visa Cash Card at "pay at the pump" gasoline stations?

The card terminal at the "pay at the pump" stations checks if your IBC Bank Visa Cash Card has enough funds left to pay for an "average purchase of gas". If your cash card does not have enough money to pay for an average amount, your attempt to pay at the pump will be declined. The average gas purchase amount changes just as retail gas prices change. This check is in place to prevent people from spending more than the balance left on the cash card. We recommend that you prepay the dollar amount of gas you want to purchase to the cashier.

Why do I sometimes have problems spending my IBC Visa Cash Card at restaurants when I have enough money left to cover the bill?

Restaurants have programed their card terminals to account the food server's tip in addition to the total amount of the overall bill. The card terminals are typically programmed by restaurants to "up charge" the tip amount (usually between 15% - 20%) based on a percentage of the total bill. This "up charge" is to ensure you have available funds to cover the total of your food bill plus tip. However, you will not be charged this "up charge" if you choose to pay a different tip amount or pay the tip in cash. Your cash card balance will reflect the total that you sign on the restaurant receipt.

My correct contact information is not being displayed; how can I receive my Secure Access Code?

If all of the contact information we have on file is inaccurate or out-of-date, you will not be able to proceed any further. Please contact Online Banking Support at 210-841-3000; be prepared to provide your email, cell phone, and/or home phone.